Shipping policy

Shipping Policy – Purevine Nutrition

At Purevine Nutrition, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for details about processing, delivery times, and shipping charges.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.

Shipping Rates & Delivery Time

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days

Delivery times are estimates and may vary depending on the courier service and destination.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can track your package in real time.

Shipping Address

Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you need to change your shipping details, please contact us as soon as possible before the order is dispatched.

Lost or Delayed Packages

If your order is delayed or appears to be lost in transit, please contact us at kd.singh@live.co.uk and we will work with the shipping carrier to resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will review the issue and arrange a replacement or refund where applicable.